A store manager overheard a clerk saying to a customer,
"No, ma'am, we haven't had any for some weeks now, and
it doesn't look as if we'll be getting any soon."
Alarmed, the manager rushed over to the customer who was
walking out the door and said, "That isn't true, ma'am.
Of course, we'll have some soon. In fact, we placed an
order for it a couple of weeks ago."
Then the manager drew the clerk aside and growled, "Never,
never, never, never say we don't have something. If we
don't have it, say we ordered it and it's on its way.
